FAQs

Whether you’re looking for more information on our insulation material for heat products, need technical support, or want to discuss a custom solution, feel free to reach out to us. Our team is dedicated to providing exceptional customer service and prompt assistance.

FAQ
What insulation products do you supply?

We supply rubber foam insulation, glass wool insulation, rock wool insulation, XPS insulation boards, acoustic foam products, and thermal insulation adhesive. These products are commonly used in HVAC systems, construction projects, industrial equipment, and acoustic applications.

How do I choose the right insulation material for my project?

The right material depends on the application area, working temperature, fire rating requirements, thickness, density, moisture resistance, and acoustic or thermal performance needs. You can share your project use, size requirements, and installation environment, and our team will recommend suitable options.

Can you provide customized insulation products?

Yes. We can support customized sizes, thicknesses, densities, aluminum foil facing, adhesive backing, colors, packaging, and other project requirements depending on the product type and order quantity.

Do you provide samples before bulk orders?

Yes, samples can be provided for quality checking before bulk purchase. Sample availability, size, and delivery cost may vary depending on the product and destination.

What information should I provide to get a quotation?

To prepare an accurate quotation, please provide the product type, size, thickness, density or specification, quantity, application, destination port or country, and any special requirements such as fire rating, facing material, adhesive backing, or packaging.

service
Can you support OEM or private label orders?

Yes. We can support OEM and private label requirements such as customized packaging, labels, product specifications, and brand presentation for distributors, contractors, and project buyers.

What certificates or test reports can you provide?

We can provide available certificates, test reports, and product documents according to the product type and project requirements. If your project requires a specific standard, please confirm with us before ordering.

What is your usual production and delivery time?

Delivery time depends on the product type, order quantity, customization requirements, and shipping destination. Standard products are usually faster to arrange, while customized or large-volume orders may require longer production time.

How do you pack insulation products for export?

Products are packed according to material type and shipping requirements. Common options include plastic bags, cartons, woven bags, pallets, or customized export packaging to help protect the goods during transportation.

Can you arrange international shipping?

Yes. We can help arrange international shipping by sea, air, or express depending on the order volume and delivery needs. We can also work with your appointed freight forwarder if required.

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If you are interested in our products / thermal insulation solutions or have any doubts, please be sure to let us know so that we can help you better.

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Hi,

If you are interested in our products / thermal insulation solutions or have any doubts, please be sure to let us know so that we can help you better.

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